Privacy Policy
This Privacy Policy describes how MUSE|MEDIA ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website. By using our site, you agree to the practices described in this policy.
Information We Collect
Information You Provide
We may collect information that you voluntarily provide when you contact us, request a quote, or engage with our services. This may include:
- Name and contact information (email address, phone number)
- Business or company name
- Project details and requirements
- Any other information you choose to share with us
Information Collected Automatically
When you visit our website, certain information is collected automatically through cookies and similar technologies, including:
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- IP address and general location data
- Device information
How We Use Your Information
We use the information we collect for the following purposes:
- Service delivery: To respond to your inquiries and provide the services you request
- Communication: To send you relevant information about our services, updates, and promotional materials (with your consent)
- Website improvement: To analyze usage patterns and improve our website's performance and content
- Analytics: To understand how visitors interact with our site using tools such as Google Analytics
- Legal compliance: To comply with applicable laws and regulations
Google Analytics
Our website uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to help analyze how visitors use our site. The information generated by the cookie about your use of the website is transmitted to and stored by Google on servers in the United States.
Google may use this data to contextualize and personalize the ads of its own advertising network. You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Cookies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of our website.
Data Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- Service providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business (e.g., hosting, analytics)
- Legal requirements: We may disclose information when required by law, regulation, or legal process
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party site you visit.
Your Rights
Depending on your location, you may have certain rights regarding your personal data, including:
- The right to access your personal information
- The right to request correction of inaccurate data
- The right to request deletion of your personal data
- The right to opt-out of marketing communications
Children's Privacy
Our website is not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can promptly remove it.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
MUSE|MEDIA
Email: info@musemedia.co.za
Last updated: February 2026